<!-- TITLE: Correcting Errors --> <!-- SUBTITLE:(Last Updated 7/2/20) --> # Discontinuing a Package Sometimes a package is created that does not actually exist or is created in a way that cuts off the test results through an incorrect production batch. When this occurs it is possible to discontinue the package, however, this must be done before there are any sales, transfers or adjustments recorded against the package. Discontinuing the package will move the package tag into your "inactive packages" tab and will send the quantity of the package back into the originating package or harvest. For example, I have a harvest batch from which I want to create packages of flower and shake/trim. When I create the first package, I accidentally create a concentrate instead of flower: <img src="/uploads/packages/create-pacakge-wrong-item.jpg" width="800" alt="Create Package Wrong Item"> When I go back to finish my harvest, I see I have my one package, but the package information is wrong: <img src="/uploads/packages/wrong-package-item.jpg" width="1300" alt="Wrong Package Item"> Because the package is just sitting there with no activity, I can discontinue the package by clicking the black X on the far right column, then confirming the response when asked by Metrc if I want to discontinue. <img src="/uploads/packages/discontinue.png " width="700" alt="Discontinue"> Once the package is discontinued you can find the package tag in your inactive tab and you can verify that the weight of the harvest has been restored: <img src="/uploads/packages/discontinued-inactive.jpg " width="1300" alt="Discontinued Inactive"> <img src="/uploads/harvest/harvest-after-package.jpg" width="1300" alt="Harvest After Package"> # Package Adjustments in Metrc "Action Reasons" are the values available in the dropdown in Metrc when adjusting a package, rejecting a transfer, returning a sales delivery, or recording plant waste. # Types of Adjustments <table> <tr> <th>Action Reason</th> <th>Description</th> </tr> <tr> <td>API Adjustment Error</td> <td>Used to correct for a superfluous or duplicate adjustment made by a 3rd party API system</td> </tr> <tr> <td>API Conversion Error</td> <td>Used to correct for an incorrect amount or unit of measure from a 3rd party API system</td> </tr> <tr> <td>During License-to-License Transfer</td> <td>Used to correct amount of a package if transfer accepted with incorrect weight</td> </tr> <tr> <td>Entry Error</td> <td>Used to correct data entry mistake (e.g. typo, wrong unit of measure)</td> </tr> <tr> <td>Hemp Inventory Adjustment</td> <td>Used by **Hemp Handlers only** to document hemp not transferred to a OLCC licnse being transfers out to the general market</td> </tr> <tr> <td>In-House Quality Control</td> <td>Used by producers and processors to document <a href="https://wiki-or.metrc.com/trade-sample-quality-control" target='_blank'>quality control samples</a></td> </tr> <tr> <td>Moisture Loss/Gain</td> <td>Used to account for drying</td> </tr> <tr> <td>Package Material</td> <td>Used if weight in Metrc incorrectly included packaging weight</td> </tr> <tr> <td>Plant Death</td> <td>Used if plant dies</td> </tr> <tr> <td>Sample Destroyed (Lab Use Only)</td> <td>Used when testing is complete and lab sample is destroyed</td> </tr> <tr> <td>Scale Variance</td> <td>Used to account for differences in scale precision</td> </tr> <tr> <td>Spoilage</td> <td>Used to account for spoilage of perishable item</td> </tr> <tr> <td>Theft</td> <td>Used to account for theft of item; notes field should contain police report reference number</td> </tr> <tr> <td>Trade Sample</td> <td>Used **by recipient** to account for <a href="https://wiki-or.metrc.com/trade-sample-quality-control" target='_blank'>trade samples</a></td> </tr> <tr> <td>Waste</td> <td>Used to account for <a href="https://wiki-or.metrc.com/waste" target='_blank'>waste </a>from a Metrc package</td> </tr> </table> </body> </html> # Transfer Rejection Reasons <table> <tr> <th>Action Reason</th> <th>Description</th> </tr> <tr> <td>Incorrect chain of custody</td> <td>Reason to reject transfer if chain of custody is not verifiable (e.g. not correctly tied to source or sample package)</td> </tr> <tr> <td>Quality of Product</td> <td>Used if licensee or customer rejects delivery due to quality of product</td> </tr> <tr> <td>Unsolicited Product</td> <td>Used by prospective recipient license to reject product that was not requested</td> </tr> <tr> <td>Untested or Remediated Product</td> <td>Used by prospective recipient licensee to reject product that is not tested, is incompletely tested, or if recipient does not want remediated product</td> </tr> <tr> <td>Weight Discrepancy</td> <td>Used when licensee or customer refuses product due to delivered item having different weight than expected</td> </tr> <tr> <td>Wrong Product</td> <td>Used when licensee or customer refuses product due to delivered item being different than expected</td> </tr> <tr> <td>Circular Manifest – Final Stop</td> <td>ONLY Used when a circular manifest needs to be rejected</td> </tr> </table> </body> </html> # Return Sales Reasons <table> <tr> <th>Action Reason</th> <th>Description</th> </tr> <tr> <td>Quality of Product</td> <td>Used if licensee or customer rejects delivery due to quality of product</td> </tr> <tr> <td>Recipient Underage</td> <td>Used if home delivery customer is underage</td> </tr> <tr> <td>Recipient Visibly Intoxicated</td> <td>Used if home delivery customer is visibly intoxicated</td> </tr> <tr> <td>Unable to Confirm ID</td> <td>Used when age or identity of home delivery customer cannot be verified</td> </tr> <tr> <td>Weight Discrepancy</td> <td>Used when licensee or customer refuses product due to delivered item having different weight than expected</td> </tr> <tr> <td>Wrong Product</td> <td>Used when licensee or customer refuses product due to delivered item being different than expected</td> </tr> </table> </body> </html> # Plant Waste Reasons <table> <tr> <th>Action Reason</th> <th>Description</th> </tr> <tr> <td>Disease/Infestation</td> <td>Used to indicate plant disease/infestation as reason for waste</td> </tr> <tr> <td>Plant Death</td> <td>Used if plant dies</td> </tr> <tr> <td>Pruning</td> <td>Used to account for waste from plant that is still being cultivated (e.g. fan leaves, etc.)</td> </tr> <tr> <td>Wrong Sex</td> <td>Used if plant being culled due to sex</td> </tr> </table> </body> </html> # Wiki Feedback If you encounter a technical problem or just want to provide general comments regarding your visit to the Oregon Metrc Wiki, we welcome your <a href="mailto:Marijuana.CTS@oregon.gov?subject=OLCC Metrc Wiki Feedback">Feedback</a>.